Front Line Support
This is a partner support service designed exclusively for those responsible for people management issues, Business Owners, Directors, HR Professionals and Senior Management, in the absence of or to compliment existing HR provision.
The service provides direct access to professional advice and guidance when required, by either email or phone.
Individuals are able to discuss or sound off matters in detail and following evaluation will be provided with guidance on how to remedy or manage the issue moving forward.
Typically the issues raised via this method relate to:
- Performance Management
- Employee Relations
- Compliance
Responses consider current legislation as well as the standards and systems used by the business. Resulting in advice tailored specifically to emulate the business approach ensuring that accuracy and consistency is upheld throughout the wider business. Where appropriate, documentation to support people issues will be developed accordingly.
Operating in a compliant manner is essential for all businesses therefore people management systems including policy and procedures are reviewed and any significant issues resolved during the life of the service with regular updates communicated accordingly.